Adaptrix provides an AI-powered business intelligence platform designed with security as a foundational principle. This whitepaper documents our comprehensive security architecture, controls, and practices implemented to protect customer data.

Our security program is built on defense-in-depth principles, implementing multiple layers of security controls across infrastructure, network, application, and data tiers. We maintain alignment with industry-leading security frameworks including SOC 2 Type II and ISO 27001.

2.1 Defense in Depth

Our security architecture implements multiple layers of defense, ensuring that no single point of failure can compromise the system. Each layer provides independent security controls that complement and reinforce others.

2.2 Zero Trust Principles

We apply zero trust security principles, meaning every access request is fully authenticated, authorized, and encrypted before granting access, regardless of network location.

3.1 Encryption Standards

3.2 Key Management

Encryption keys are managed through a dedicated key management system with the following controls:

• Keys stored in hardware security modules (HSM)
• Automatic key rotation every 90 days
• Separate keys for different data classifications
• Strict access controls with audit logging
• Key versioning for decryption of historical data

3.3 Data Classification

All data is classified according to sensitivity and handled according to classification-specific controls:

4.1 Authentication

We support multiple authentication methods to meet diverse customer requirements:

• OAuth 2.0 (Google, Microsoft Azure AD, GitHub)
• SAML 2.0 for enterprise SSO integration
• Multi-factor authentication (TOTP, SMS, hardware keys)
• Passwordless authentication options

4.2 Authorization

Role-based access control (RBAC) enforces the principle of least privilege:

4.3 Session Management

• Configurable session timeout (default: 30 minutes inactive)
• Secure session tokens with anti-CSRF protection
• Concurrent session limits and visibility
• Remote session termination capability

5.1 Network Architecture

Our network architecture implements strict segmentation and isolation:

• Isolated Virtual Private Clouds (VPCs) per environment
• Private subnets for application and database tiers
• NAT gateways for controlled outbound access
• Bastion hosts for administrative access (MFA required)

5.2 Edge Security

• Web Application Firewall (WAF) with OWASP ruleset
• DDoS protection with automatic mitigation
• Rate limiting and bot protection
• Geographic access restrictions available

5.3 TLS Configuration

All external connections use TLS 1.3 with the following cipher suites:

6.1 Secure Development Lifecycle

Security is integrated throughout our software development lifecycle:

6.2 OWASP Top 10 Mitigations

We implement specific controls for each OWASP Top 10 vulnerability:

• Injection: Parameterized queries, input validation
• Broken Auth: MFA, secure session management
• Sensitive Data: Encryption, access controls
• XXE: Disabled external entity processing
• Access Control: RBAC, principle of least privilege
• Misconfiguration: Hardened defaults, automated checks
• XSS: Output encoding, CSP headers
• Deserialization: Type checking, input validation
• Vulnerable Components: Dependency scanning, patching
• Logging: Comprehensive audit logging

7.1 Hosting Environment

Primary infrastructure is hosted in Hostinger cloud infrastructure located in Frankfurt, Germany, ensuring EU data residency for all customer data.

7.2 Server Hardening

• Minimal base images with only required packages
• Automated security patching within 24 hours for critical vulnerabilities
• Host-based firewalls with deny-by-default rules
• File integrity monitoring
• Regular vulnerability scanning

7.3 Container Security

• Signed container images from trusted registry
• Runtime security monitoring
• Non-root container execution
• Resource limits and quotas

8.1 Security Monitoring

24/7 monitoring of all systems with automated alerting:

• Real-time log aggregation and analysis (SIEM)
• Network intrusion detection (IDS/IPS)
• Anomaly detection using machine learning
• Automated incident escalation

8.2 Audit Logging

Comprehensive audit logging captures all security-relevant events:

• Authentication events (success/failure)
• Authorization decisions
• Data access and modifications
• Administrative actions
• System and security events

Logs are stored in immutable storage with 365-day retention and protected against tampering through cryptographic verification.

9.1 Incident Response Process

9.2 Breach Notification

In the event of a data breach affecting customer data:

• Supervisory authority notification within 72 hours (GDPR requirement)
• Affected customers notified without undue delay
• Clear communication of impact and remediation steps
• Incident report provided upon request

10.1 Current Status

11.1 Sub-processor Requirements

All sub-processors must meet our security requirements:

• Security questionnaire and assessment
• SOC 2 or equivalent certification
• GDPR-compliant DPA
• Appropriate transfer mechanisms for international transfers
• Annual security review

A complete list of sub-processors is available at adaptrix.ai/sub-processors

12.1 Backup & Recovery

12.2 Disaster Recovery

• Geo-redundant backup storage
• Documented recovery procedures
• Quarterly DR drills
• Communication plan for extended outages